In an increasingly competitive marketplace, businesses constantly seek innovative ways to break through the noise and connect with customers. OTM is proud to announce it has earned the StoryBrand Certified Agency designation. This designation places OTM in an elite...
Asking your customers for feedback seems obvious, right? HubSpot research has found that up to 42% of companies don’t survey their customers or collect feedback. Do you? If not, it’s time to start. Many service-based businesses are driven by customer relationships,...
As a marketing agency, a question we get frequently asked is “Should my business be on social media?” The short answer is yes. Social media platforms can be an effective tool for reaching your target audience(s) and increasing brand awareness. However, the long answer...