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Miles Kailburn working on an iPad in an office

A Channel Isn’t Proven Because It Performed

Business Strategy, Marketing Strategy, Strategy & Consulting

Original article written by Miles Kailburn, CEO of OTM, on Substack here. Attribution counts contacts. Influence counts accounts. Most firms never build the second one, and that gap is where good channels get killed for the wrong reasons. In nearly every strategy...

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Two women working at a table together on laptops

The Rainmaker Model Is Running Out of Road

Business Strategy, Marketing Strategy, Strategy & Consulting

Five years ago, a sales call left almost nothing behind. A legal pad, a few fields updated in the CRM, maybe a recap email if the deal was big enough. The record of what happened was whatever the seller remembered to write down. Today, that same call is transcribed,...

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A woman working on a computer and tablet

Marketing Ops Maturity Assessment

Business Leadership, Business Strategy, Marketing Strategy, Strategy & Consulting

Is your marketing built on a foundation, or just producing output? Most teams skip the stage that makes everything else measurable: planning, building, and managing the operation. They jump to campaigns, then get stuck managing data in silos and guessing whether it's...

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Four people are seated around a white table, collaborating on laptops and a tablet. They appear to be reviewing documents and discussing a project. The table has notebooks, pens, and a planner, while modern chairs and a bar counter with stools can be seen in the background.

The $5M Revenue Wall: Why Strong Delivery Alone Won’t Get You to $10M

Business Leadership, Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

You've built something real. Your clients love the work. They keep coming back, expanding projects, referring colleagues. Revenue has grown steadily to $5M, maybe $7M. You've hired good people, delivered exceptional results, and built a reputation you're proud of. So...

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Three men stand outside by a stone wall, engaged in conversation. Two face each other while the third gestures with his hand, appearing to explain something about prospecting. All are dressed in casual shirts and jeans.

What Nobody Tells You About Hiring Your First Sales Person

Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

Before hiring for business development, you need positioning clarity, documented processes, and success metrics. Learn what has to exist before your BD hire can succeed.

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A professional woman in a plaid blazer is presenting to a man in a navy suit in front of a whiteboard. The whiteboard displays a visual workflow with sections labeled "Discover," "Validate," "Position," "Strategy," and "Launch," connected by arrows. The woman is smiling and pointing to the "Validate" section, while the man listens attentively, hand on his chin, in a thoughtful pose.

Why Your Prospecting ‘System’ Is Actually Just Founder Hustle in Disguise

Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

Most B2B founders believe they have a prospecting system. They've invested in a CRM, bought a prospecting database subscription, and set up email sequences. They have documented processes and weekly routines. But when they're honest, pipeline generation still depends...

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Infographic titled "The Cost of DIY Prospecting." It shows prospecting costs—visible ($2,400–6,000 for tools), hidden (founder time and opportunity cost: $65,000–165,000), and a Year One total cost of $67,000–171,000.

The True Cost of DIY Prospecting (and Why It Slows Your Growth)

Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

Most B2B founders approach prospecting messaging testing with one of two extremes: they either blast their entire prospect list with untested messages, or they test so extensively they never actually launch at scale. Both approaches have the same root fear: what if I...

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A man and a woman looking at a chart on the wall

How to Test Prospecting Messaging Without Wasting Your Best Prospects

Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

Most B2B founders approach prospecting messaging testing with one of two extremes: they either blast their entire prospect list with untested messages, or they test so extensively they never actually launch at scale. Both approaches have the same root fear: what if I...

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overhead view of people working on laptops with work papers and coffees

Outbound, Inbound, or Both? The Prospecting Channel Mix for Professional Services

Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

Most B2B founders ask the wrong question about prospecting channels. They want to know: "Should I focus on outbound or inbound?" The better question: "What channel mix makes sense for my business right now, and how should it evolve?" The reality is more nuanced than...

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An infographic titled "The Founder's Prospecting Calendar" features three prospecting-focused sections: Think in Minimums (clock icon), Protect Prospecting Time (calendar icon), and Consider Discretionary Hours (organizational chart icon).

The Founder’s Prospecting Calendar: How to Allocate Time Without Destroying Everything Else

Business Strategy, Marketing Strategy, Sales Strategy, Strategy & Consulting

Most B2B founders know they should prospect consistently. They also know they should deliver excellent client work, manage their team, handle operations, and maintain some semblance of work-life balance. Something has to give. Usually, it's prospecting. The logic...

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