Full funnel advertising encapsulates an extensive approach to marketing. It focuses on guiding potential customers through the entire purchasing journey. This includes gaining their initial awareness of the final action of making a purchase. This method ensures that...
The Starbucks Secret Sauce: Customer Journeys & Your Small Business
Ever wondered how Starbucks creates such a loyal following? It's not just about the coffee. A decade ago, we at OTM were inspired by how they've meticulously crafted the entire customer experience, not just the product itself. The "Starbucks Experience" is legendary –...
Do I Need SEO For My Website in 2024?
Whether you've seen a decrease in your website traffic, noticed competitors ranking higher than you, or are launching a new website and want people to find it, search engine optimization (SEO) has likely come up in the conversation. Most SEO experts will tell you that...
Digital Marketing Strategies For B2B Professional Services To Embrace In 2024
Professional service firms are increasingly turning to digital marketing strategies to gain an edge in positioning their business amongst their competitors. Marketers create digital marketing strategies for B2B positioning every day to target specific audiences and...
How to Write a Subject Line for an Email That Actually Gets Opened
Welcome to the ultimate guide on crafting irresistible email subject lines that will elevate your marketing game! In the fast-paced world of digital communication, your subject line is the gatekeeper to your email's success. Let's dive into the best practices that...
4 Steps to Refreshing Your Marketing Strategy for 2024
It can be easy to “set it and forget it” when it comes to your marketing strategy, especially if it feels like things are going well. However, we firmly believe that every business should revisit its marketing strategy at least once a year (along with any time you...
B2B Positioning For Professional Service Firms — Your Step-By-Step Guide
Creating a strong market position for your professional services firm is the key to success in a crowded B2B marketplace. It’s how you connect what you sell to the problems your customer is facing, and how you communicate that connection through your marketing...
How to Create a Solid Growth Strategy for Your Business
Starting and growing a business is no walk in the park. In fact, 45% of new businesses fail within the first five years and only a select few ever reach significant revenue milestones. So how can you set your business up for success? Every successful business, no...
The Erosion of Business Moats: How to Protect Your Competitive Advantage
Our team has spent years trying to understand, build, and strengthen a business moat around OTM while helping our clients do the same. Also known as an “economic moat,” the term refers to a business’s ability to build and maintain a competitive advantage that is...
How Customer Feedback Can Unlock Growth for Your Service-Based Business
Asking your customers for feedback seems obvious, right? HubSpot research has found that up to 42% of companies don’t survey their customers or collect feedback. Do you? If not, it’s time to start. Many service-based businesses are driven by customer relationships,...










