So what exactly are they doing on your site?

One of the biggest pieces of analytics data you can use are what's called heat maps, or as Google Analytics calls it, In-Page Analytics.  This helps you track where on your site people are clicking and ultimately what they are doing.  With this data, you can start to...

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Tailor your site to your visitors

It sounds simple, right? Tailor your website content and layout around what your users are looking for.  Part of this is to facilitate communication with your visitors.  This could be by direct email/newsletter, live chat or feedback systems allowing your visitors to...

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